Your questions, our answers
At RL Painting & Decorating, we believe in clear communication and complete transparency. This section is dedicated to answering your most frequently asked questions, giving you peace of mind and confidence in choosing us for your next project in St Helens.
Frequently asked questions
We understand you might have questions before trusting us with your home or business. Below, you'll find comprehensive answers to common queries, showcasing our commitment to quality, reliability, and exceptional service in St Helens.
How much will it cost?
We believe in clear, fair pricing. We provide detailed, no-obligation quotes after assessing your project, ensuring transparency and no hidden costs. To get a personalised quote, please contact us at [[email]] or [[phonenumber]].
How long will the job take?
Project timelines vary depending on the scope. We'll provide an accurate estimate with your quote and keep you informed every step of the way, aiming to minimise disruption to your daily routine or business hours.
Do you handle prep and repairs?
Yes, thorough surface preparation is a key part of our service. This includes sanding, filling cracks, and minor plaster work to ensure a perfect, long-lasting finish.
What kind of finishes or paint types do you use?
We use a range of high-quality, durable paints and finishes from trusted brands. We'll advise you on the best options for your specific needs and desired aesthetic, ensuring suitability and longevity.
Are you insured and professional?
Absolutely. RL Painting & Decorating is fully insured for your complete peace of mind. Our team is highly professional, respectful, and dedicated to delivering excellent service.
Can you work around my schedule?
We understand the importance of flexibility. We'll discuss your availability and aim to schedule work at a time that causes minimal disruption to your home or business, including evenings or weekends if needed.
Do you provide references or show examples of past work?
Yes, we are proud of our work and happy to share examples of past projects or provide references upon request. We want you to feel confident in our capabilities. You can also view our portfolio on the Our Work page.
Will my space be left clean and tidy?
We pride ourselves on our clean and tidy work ethic. We meticulously protect your floors and furniture and ensure your property is left spotless and ready for you to enjoy after the work is complete.
What makes RL Painting & Decorating stand out from others in St Helens?
What sets us apart isn’t just our skill with a brush—it’s the care, precision, and reliability we bring to every project. Whether it’s a single room or a full property, we treat every home or business as if it were our own. Customers in St Helens notice that we pay attention to the smallest details, work cleanly and respectfully, provide honest advice, and deliver consistent, reliable results. In short, we’re the team people trust for professional, high-quality decorating in St Helens—the kind of service that feels personal, thorough, and stress-free.
I'm worried my home or business might be left messy.
We understand this concern. We meticulously protect floors, furniture, and fittings, work cleanly, and leave your space spotless and ready for you to enjoy. This is a core part of our commitment to you.
Will the work take longer than expected?
We provide realistic timelines, stick to schedules, and communicate clearly and promptly if any unforeseen changes occur, ensuring you’re always informed and never left guessing.
What if the finish isn’t perfect?
Every job is completed with careful preparation and meticulous attention to detail. We pride ourselves on our high standards and don’t consider a job complete until you are 100% happy with the perfect finish.
Will I be charged hidden fees?
Our quotes are always clear, transparent, and fair. You'll receive a detailed, written quote upfront, with no hidden surprises or unexpected costs. We believe in honesty from start to finish.
Can I trust the team in my home or business?
Absolutely. We are professional, punctual, fully insured, and highly respectful of your property and privacy. You can relax knowing your space is in trustworthy and capable hands.
Will I get help choosing colours and finishes?
Yes, we provide expert advice and guidance to help you choose the right paint colours, finishes, and materials that perfectly match your vision and enhance your space. We're here to help you make the best choices.
How can I get started with RL Painting & Decorating, from asking for a quote to getting the job done?
Getting started is easy! First, get in touch via message, call, or email with a few details about your project. We'll then provide a free, no-obligation quote with accurate timelines and costs. Once approved, we'll schedule the work at your convenience. We handle all prep, carry out the decorating with care, and conduct a thorough review. Finally, you can enjoy your fresh, beautiful space, left clean and tidy.
Ready to transform your space?
If you're looking for professional, high-quality painting and decorating services in St Helens, look no further than RL Painting & Decorating. We're dedicated to bringing your vision to life with meticulous care and outstanding results. Let's create something beautiful together.